Returns & Exchanges
At MPM Medical Supply, we strive for complete satisfaction with every purchase; if you are not entirely happy with your order, you may return or exchange unworn items within 30 days of delivery. All returned apparel must be in original condition with tags attached to ensure a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the provided packing slip to ensure accurate processing.
Ship Your Return
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing