Frequently Asked Questions
Everything you need to know about shopping with MPM Medical Supply.
What is your standard shipping timeframe?
We offer standard shipping across the country, typically arriving within 3-5 business days. Expedited shipping options are available at checkout for urgent orders.
What is your return policy for medical apparel?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, items that have been laundered or customized cannot be returned.
How do I determine the correct size for scrubs and uniforms?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and hips to compare against our charts, as fit can vary between different brands and styles.
Do you offer bulk discounts for medical facilities?
Yes, we provide special pricing for hospitals, clinics, and student groups. Please contact our corporate sales team through our contact page for a custom quote.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.